Conduent recruitment for freshers 2022|it operations analyst|bengaluru, karnataka, india|2022/2021/2020/2019/2018/2017|bachelors degree /masters degree|apply soon
About company :
- Conduent Business Services INDIA LLP in Kokapet, Hyderabad is known to satisfactorily cater to the demands of its customer base. It stands located at M, Laxmi Infobahn Tower 1 Ground Floor, Survey No 107, Village Road Gandipet, Kokapet, Kokapet-500075.
Conduent recruitment :
|Role||IT ooperations analyst|
|Location||Bengaluru, karnataka, india|
|Qualification||Bachelor’s degree /masters degree|
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Job description :
- Should have worked in Application support
- Ability to research issues and derive solutions from existing knowledge base
- Ability to document newly derived solutions clearly and concisely for the benefit of the other team members/customer.
- Will require to work in US hours shift and or weekend shift on a rotational basis
- Monitor service platforms by available monitoring tools
- Initiate troubleshooting activities if something wrong is found by monitoring
- Answer service-related questions and feedback from users thru email and phone
- Provide user access control and termination, as and when requested
- L1 and L2 ticket handling, basic troubleshooting, and incident resolution wherever possible
- Should be good at handling bridge calls.
- Basic Knowledge of Windows Services.
- Knowledge of Linux is an added advantage
- Should be flexible enough to learn new process as and when required.
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