Groww fresher jobs 2022|2022/21/20/19/18|BCom/BBA/BBM/BA/B.Sc/ MBA/PGDM|customer service executive|3.5LPA|pan india
Groww has announced a job notification for freshers for the specification of customer service executive position in India from any bachelors degree from any stream. Intrested candidates can go through the complete details regarding the job details
Table of Contents
About company :
- Groww is India’s fastest growing investment platform. Our long-term vision to become the trusted money partner of ~100M Indians with core products in investment & banking. Groww was founded in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is, backed by marquee investors like Tiger Global, Sequoia Capital, Ribbit Captial, and Y Combinator.
Groww recruitment 2022 :
- Company – groww
- Role – customer service executive
- Salary – 3.5LPA
- Location – pan india
- Experience – 0-2 years
- Batch – 2022 /2021 /2020 /2019 /2018 /2017
- Qualification -BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM
- Type – full time
job description :
- Eagerness to learn about the company’s products and their capabilities.
- Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Excellent interpersonal and relationship-building skills.
- Knowledge of other regional languages is helpful if the company works within the country.
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Responsibilities :
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Eligiblity criteria :
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education
- Must be fluent in English and Hindi
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