HCL recruitment for freshers|2022 /2021 /2020 /2019 /2018 /2017|any bachelors degree|5LPA|apply job now.
HCL recruitment for freshers for the specification of product support ass in hyderabad /secunderabad from 2022 /2021 /2020 /2019 /2018 /2017 /16 from any bachelors degree from any stream. Intrested candidates can go through the complete details regarding the job.
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About HCL :
- HCL Technologies is an Indian multinational information technology services and consulting company headquartered in Noida. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL entered into the software services business.
About role :
- Product support analysts provide support to clients by addressing their issues through phone calls or emails. They assess the failures, systemic problems, hardware, and bugs. Their responsibilities include application and operating system configuration, recovery and maintenance, database backup, and SQL modifications.
HCL recruitment :
- Company : HCL
- Role : product support associate
- Salary : 4.75LPA
- Location : hyderabad /secunderabad
- Experience : 0-2 years
- Batch : 2022 /2021 /2020 /2019 /2018 /17
- Qualification : bachelors degree
- Type : full time
- Industry : IT
- Ad operations
- Digital marketing
- Google ads
- Ad optimisation
Skill requirement :
- Familiarity with ad operations, ad optimization and monetization tools.
- Using tools for debugging.
- Basic understanding of Digital Marketing / work experience in digital marketing is preferred.
- Excellent English communication skills, both written and verbal.
- Previous experience in E-mail and Chat support.
- Ability to work on complex troubleshooting scenarios under stringent deadlines.
- Willingness to work in a 24/7 environment
- Positive frame of mind, open to feedback and must be able to perform under pressure
- Preferred experience in ad serving platforms (DFA, Sizmek, Ad Tech, Adobe, Zedo, Omniture, DFP, etc).
- Previous experience in tech-support or tools/applications development domains will be an advantage
- Experience in Digital Marketing and Campaign Management is an advantage but not a must have.
- Prior experience in any google process is an added advantage.Freshers with good knowledge in HTML, CSS and JS can apply.
- Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc.
- Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development.
- Work along with publishers on accounts to enable features and to resolve UI related issues.
- Able to work independently and efficiently to meet defined SLA.
- To consistently meet or exceed all agreed quality parameters as defined for the process.
What you will do :
- Greetings from HCL Technologies DPO!We have an immediate requirement for Engineer Product Support / Analyst position at Hyderabad location.