. HCL recruitment for freshers |4.75LPA |apply job now - JSSC

HCL recruitment for freshers |4.75LPA |apply job now

HCL recruitment for freshers for the role of product support in hyderabad /secunderabad from 2022 /2021 /2020 /2019 /2018 /2017 batches are eligible from any stream. Intrested candidates can go through the complete details regarding the job.

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About company :

  • HCL Technologies is an Indian multinational information technology services and consulting company headquartered in Noida. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL entered into the software services business

About role :

  • They assist new and existing customers by explaining features, clarifying operating instructions, and providing troubleshooting tips

HCL recruitment :

  • Company : HCL
  • Role : product support
  • Salary : 4.75LPA
  • Location : hyderabad /secunderabad
  • Experience : 0-2 years
  • Batch : 2022 /2021 /2020 /2019 /2018 /2017
  • Qualification : any graduate from any stream
  • Industry : IT

Preferred skills :

  • Ad operations
  • Html
  • Digital marketing
  • Google ads
  • Css
  • Add optimization

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Skills required :

  • Must have working knowledge of HTML, Javascript & CSS.
  • Familiarity with ad operations, ad optimization and monetization tools.
  • Using tools for debugging.
  • Basic understanding of Digital Marketing / work experience in digital marketing is preferred.
  • Excellent English communication skills, both written and verbal.
  • Previous experience in E-mail and Chat support.
  • Ability to work on complex troubleshooting scenarios under stringent deadlines.
  • Willingness to work in a 24/7 environment
  • Positive frame of mind, open to feedback and must be able to perform under pressure
  • Preferred experience in ad serving platforms (DFA, Sizmek, Ad Tech, Adobe, Zedo, Omniture, DFP, etc)
  • Previous experience in tech-support or tools/applications development domains will be an advantage
  • Experience in Digital Marketing and Campaign Management is an advantage but not a must have.
  • Prior experience in any Google process is an added advantage.
  • Freshers with good knowledge in HTML, CSS and JS can apply.
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Responsibilities :

  • Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc.
  • Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development.
  • Work along with publishers on accounts to enable features and to resolve UI related issues.
  • Able to work independently and efficiently to meet defined SLA.
  • To consistently meet or exceed all agreed quality parameters as defined for the process.

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