Hp hiring freshers 2022/21/20/19/18|technical support representative|bengaluru|4.6LPA|apply soon

Hp recruitment 2022 :
- Company – HP
- Role – technical support representative
- Salary – 3.4LPA +1Lbonus
- Location – Bengaluru
- Experience – 0-2 years
- Batch – 2022 /2021 /2020 /2019 /2018
- Qualification – BTech/BBA/BBM/Bcom/BCA
- Type – full time
Responsibilities :
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS-related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Should demonstrate good analytical/logical approach to troubleshooting for resolving Hardware & Software issues
- High-level demonstration of Interpersonal & communication skills with multiple internal and external stakeholders
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Skills required :
- Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
- Having an A+, N+, MCSA, and MCSE Technical certifications would be an added advantage
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Must have good typing skills
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