HSBC fresher jobs 2022|customer support executive|bachelors degree/masters degree|3.6LPA|work from home|apply soon
HSBC recruitment 2022 :
- Company – HSBC
- Role – customer support executive
- Salary – 3.6LPA
- Location – work from home
- Batch – any graduate
- Qualification – any graduate/ masters degree
Responsibilities :
- Understand country specific credit policy and regulatory guidelines in order to assess credit worthiness of the customer and deliver right credit decisions on the unsecure lending requests submitted by the customers.
- Process Credit Card applications submitted by the customer in line with appropriate controls, company standards, regulatory guidelines and all applicable credit approval procedures.
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- Verify documentation, Assess Customer Credit Worthiness, perform certain Fraud checks and review/approve credit facilities within stipulated guidelines (credit policy).
- All approvals subject to assigned ‘limits of authority’.
- Meet and exceed PLA and KPI targets (Quality, Work Rate and Operating Efficiency).
- Identify and escalate potential risks, operational and/or otherwise.
- Support achievement of team objectives.
- Identify and escalate possible issues.
- Apply acquired knowledge to provide assistance to others.
- Understand and adhere to established policies and procedures.
- Support change initiatives and escalate any concerns.
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