Infosys entry level career recruitment drive |3.6LPA |checkout now

Infosys  recruitment drive for freshers for the specification of  process trainee role in “bengaluru, karnataka, india (hybrid) , for more details read more below….

  • Role : Process Trainee
  • Work Experience: 0 Years
  • Job Location: Bangalore
  • Qualification: Any full-time graduate (BCom, BBA)
  • Passing Year: 2021, 2022
  • Shifts: Flexible Shift 24/7
  • Experience: Freshers
  • Designation: Process Trainee


As a Process Trainee at Infosys BPM Limited, you will be part of a team of Process Specialists. Your key responsibilities will include:

  • Performing qualitative and quantitative research and utilizing analytical skills to interpret and analyze data/information.
  • Understanding client queries and requirements.
  • Conducting root cause analysis and suggesting process improvements.

Key Responsibilities:

  • Handling customer requests and meeting all SLAs (TAT, productivity, and quality).
  • Actively participating in team-building activities.
  • Adapting to learning newer technologies and adapting to changing business needs.
  • Collaborating with teams to bring in process improvements or ideas.
  • Working from the office, Monday to Friday.

Skills Required:

  • Good analytical and communication skills.
  • Basic knowledge in MS Office.

Educational Requirements:

  • Graduate

Service Line:

  • BPO Service Line

Preferred Skills:

  • Data


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