Infosys fresher jobs 2022|process executive|3.5LPA|2022/21/20/19/18/17/16|any bachelors degree|apply soon
Infosys recruitment 2022 :
- Company – infosys
- Role – process executive
- Salary – 3.5LPA
- Location – pan india
- Experience – 0-2 years
- Batch – 2022 /2021 /2020 /2019 /2018 /2017 /2016
- Qualification – ANY bachelors degree
- Industry – IT
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Job description :
- SLA Process compliance, Resource Planning, Business process improvement
- Knowledge of operation management
- Driving Daily/Weekly/Monthly Governance calls with client.
- Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process
- Co-Ordinates and conduct training for the team in order to ensure right skilling
- Monitors/ ensures process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherance to process steps
- Resolves escalations from the process owners in order to ensure stron customer relationships
- Provide feedback on error transaction and conducts RCA with help of quality SPOC
- Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client.
- Ability to handle multiple tasks and adherence to on time delivery.
- Understand the contractual requirement for the process and deliver the same.
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