. Infosys recruitment 2022|Process Executive|B.Tech/Degree/M.tech/Anygraduate - JSSC

Infosys recruitment 2022|Process Executive|B.Tech/Degree/M.tech/Anygraduate

Infosys Recruitment 2022: Infosys job recruitment for process executive role B.Tech/Degree/M.tech/ students are eligible for this job. Students must have 55% of marks in their under graduation with no active backlogs.

infosys job

Infosys off-campus drive 2022:

CompanyInfosys
RoleProcess Executive (BPO)
Date12 Sep 2022
LocationIndia, Pune
Infosys websiteInfosys.com

Responsibilities:

  • SLA Process compliance, Resource Planning, Business process improvement
  • Knowledge of operation management
  • Driving Daily/Weekly/Monthly Governance calls with client.
  • Prepare/review the process definition & documentation for the specific process within purview to enable manager to finalize the TO BE Process
  • Co-Ordinates and conduct training for the team in order to ensure right skilling
  • Monitors/ ensures process compliance and periodically updates SOP changes as required as part of the quality plan in order to ensure adherance to process steps
  • Resolves escalations from the process owners in order to ensure stron customer relationships
  • Provide feedback on error transaction and conducts RCA with help of quality SPOC
  • Self-starter, having a proactive approach in terms of process improvement, identifying risks and engaging client.
  • Ability to handle multiple tasks and adherence to on time delivery.
  • Understand the contractual requirement for the process and deliver the same.
  • Sound decision-making
  • Excellent written and verbal communication skills
  • Good attention to detail

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