OPTUM Off-Campus Drive: System Analyst|B.E/B.tech/BSC /BCA /ANY POST GRADUATE|chennai.
OPTUM hiring for the role of system analyst in chennai, from any post graduate /B. E/B. Tech/BCA /BSC for more details read more below click on APPLY HERE to apply
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About company :
- Optum has been operating in India since 2002 and has teams supporting digital health care, product development, automation, analytics, data solutions and health care operations.
About role :
- Designing new computer systems and frameworks. Troubleshooting technical issues. Risk mitigation planning. Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent.
OPTUM recruitment 2022 :
- Company : OPTUM
- Role : system analyst
- Salary : 5.5LPA
- Location : chennai
- Experience : 0-2 years
- Batch : 2022 /2021 /2020 /2019 /2018 /2017
- Qualification : B.E /B.Tech /BSC /BCA /any post graduate
- Industry : IT
- Type : full time
Must have skills :
- Sql
Good to have :
- itsm
- incident management
- client server
- problem resolution
- itil
- sql database
- customer support
Basic Qualifications :
- Excellent verbal and written communications skills
- Strong analytical and problem solving skills & attention to detail
- Ability to communicate effectively with internal and external clients
- Technical aptitude for learning new technologies
- Bachelor’s degree in Computer Science or any equivalent qualification
Ideal Qualifications :
- 0-2 Years of experience in customer support function (technology or voices based) with ability to handle
- customer escalations
- Understanding of ITIL/ITSM process and Incident management
- Basic knowledge on Word, PowerPoint Presentations, Excel reporting
- Basic knowledge in SQL/Database fundamentals or other technical languages
Responsibilities :
- Tracking/monitoring the performance of products via enterprise tools and utilities
- Respond to system-generated alerts/escalations relating to any failures on application platform
- Responsible for monitoring the Production status, and ensure the product works as expected with 100%
uptime; handle communication around production issues - Perform initial analysis and work with partner teams to identify and implement corrective and preventive
measures - Manages product infrastructure and any processes related to these systems. Provides support to IT systems
including day-to-day operations, monitoring and problem resolution for all the client/server/storage devices,
etc - Setup Incident bridge/War room calls with various internal and cross-functional teams for troubleshooting and
document the on-going conversation for timely updates - Monitor Product Dashboards on Cloud infrastructure
- Should be flexible to work in 24/7 shifts with rotational weekly-offs including festivals and holidays
- – Undergraduate degree or equivalent experience.
Role :
- Infra Ops Engineering Analyst
- This position which is for Application Operations Centre (AOC), is a team responsible for 24×7 monitoring and alerting of OI Provider solutions, infrastructure and back-end services.
- Assoc InfraOPS Engineering Analyst/AOC Analyst, using technical and analytical skills, is responsible for supporting
- Clients and Products on, not limiting to, on time alert acknowledgment, issue analysis and troubleshooting, handle
- escalation and managing situation management war rooms. AOC Analyst must have ownership of initial analysis
- and collaboration with partner teams on an issue to its final resolution.
this is very good opertunity