Razorpay fresher jobs|analyst|6LPA|bengaluru, karnataka|latest job updates

Razorpay fresher jobs 2023|2023/2022/2021/2020/2019/2018|analyst|6LPA|bengaluru, karnataka, india|apply soon

Razorpay recruitment :

  • Company – razorpay
  • Role – analyst
  • Salary – 6 LPA
  • Location – Bengaluru, karnataka, india
  • Batch – 2023 /2022 /2021 /2020 /2019 /2018
  • Qualification – bachelors degree

Responsibilities :

  • Dealing with bank for refunds and settlement issues.
  • Need to closely work with Finance team for recon and other issues.
  • Solving tickets/queries raised by merchant, customer’s or bank.
  • Have good knowledge of product to resolve any customer, merchant or bank issues.
  • Review the open tickets assigned on FreshDesk and reply to queries related to the tickets.
  • Reconcile transactions and refunds with the partner banks.
  • Work with Tech team for fixing refund and settlement issues.
  • Dealing with other team specially Support / Sales for resolution of queries.
  • Handling things which impact inflow and outflow of funds at transaction level.
  • Complete tasks considering SLAs and preparation of various reports on weekly and monthly basis.

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Qualifications :

  • Bachelor’s degree.
  • Good communication and writing skills.
  • Good analytical skills.
  • MS Office knowledge is mandatory

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