Razorpay fresher jobs 2023|2023/2022/2021/2020/2019/2018|analyst|6LPA|bengaluru, karnataka, india|apply soon
Razorpay recruitment :
- Company – razorpay
- Role – analyst
- Salary – 6 LPA
- Location – Bengaluru, karnataka, india
- Batch – 2023 /2022 /2021 /2020 /2019 /2018
- Qualification – bachelors degree
- Dealing with bank for refunds and settlement issues.
- Need to closely work with Finance team for recon and other issues.
- Solving tickets/queries raised by merchant, customer’s or bank.
- Have good knowledge of product to resolve any customer, merchant or bank issues.
- Review the open tickets assigned on FreshDesk and reply to queries related to the tickets.
- Reconcile transactions and refunds with the partner banks.
- Work with Tech team for fixing refund and settlement issues.
- Dealing with other team specially Support / Sales for resolution of queries.
- Handling things which impact inflow and outflow of funds at transaction level.
- Complete tasks considering SLAs and preparation of various reports on weekly and monthly basis.
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- Bachelor’s degree.
- Good communication and writing skills.
- Good analytical skills.
- MS Office knowledge is mandatory
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