Redhat recruitment 2022 |B. E/B. Tech…. |any graduate/post graduate are eligibile|13LPA|apply job now.
Redhat recruitment for freshers for the role of associate technical support engineer in pan india from any graduate from any stream. Intrested candidates can go through the complete details regarding the job details.
Take a first step towards your dream career.
About redhat :
- Red Hat, Inc. is an American IBM subsidiary software company that provides open source software products to enterprises. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with other offices worldwide
About role :
- Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues.
Redhat recruitment :
- Company : redhat
- Role : associate technical support engineer
- Salary : 13LPA
- Experience : 0-3years
- Location : pan india
- Batch : any graduate/post graduate
- Qualification : B.E /B.Tech
- Type : full time
- Industry : IT
Skills required :
- Unix
- Tomcat
- Linux
- Production support
- Jboss
- Consulting
- Microsoft
- Open source
- Ruby
- Python
What you will do :
- Partner with the OpenShift Container Platform, OpenShift Dedicated, OpenShift Online, and OpenShift Origin communities to develop and review patches and test cases
- Analyze upstream development against current customer reported defects and develop patches to resolve the issue
- Use tools like cURL, Git, Docker, kubernetes, Strace, and Wireshark to investigate and troubleshoot technical issues
- Record customer interactions including investigation, troubleshooting, and resolution of issues
- Work closely with development engineering, and assist production support engineers and technical account managers
- Partner with strategic cloud partners like Microsoft to jointly solve multi-vendor customer issues
- Demonstrate considerable judgment in selecting methods and techniques to obtain solutions
- Maintain a commitment to providing the best experience possible for customers
- Manage your workload to ensure that all customer issues are handled and resolved in a timely manner
- Assist in the development of comprehensive and reusable self-service solutions for future incidents
What you will bring :
- Bachelors degree in a technical field; engineering or computer science degree is a plus
- 3 years of experience as a support or development engineer for Platform-as-a-Service (PaaS) provider or hosting service
- 3 years of experience with Linux or UNIX operating systems
- Experience working with hosted applications or large scale application deployments
- Experience with Docker, kubernetes, Open vSwitch, JBoss, Tomcat, NodeJS, Ruby (web frameworks), Python (web frameworks), Azure, and .NET
- Experience with developer workflows, continuous integration (Jenkins), and continuous deployments paradigms
- Good understanding of Linux tools, with an emphasis on cURL, Git, Docker, kubernetes, strace, Wireshark
- Solid development-level experience with multiple programming languages and experience writing patches or pull requests
- Excellent reading and writing skills in English; fluent English language skills are a plus
- Commitment to providing the best experience possible for Red Hat customers
- Linux operating system installation, configuration, upgrade, and maintenance experience is a big plus
Is a plus :
- Experience with AWS or CloudFoundry
- Upstream involvement in open source projects, including patches submitted for upstream inclusion