Vmware recruitment for freshers 2022|technical support engineer|6LPA|apply soon

Vmware recruitment for freshers 2022|technical support engineer||bachelors /masters degree|apply soon

Vmware recruitment :

  • Company – vmware
  • Role – technical support engineer
  • Salary – 6 LPA
  • Location – Bengaluru, karnataka, india
  • Batch – 2023 /2022 /2021 /2020 /2019 /2018
  • Qualification – any bachelors degree /masters degree

Responsibilities :

  • First steps in this role will be to upskill on our support processes and products and to understand how we work as part of a global team 
  • Once achieved, you will begin to troubleshoot customer issues with the support of tenured engineers through the knowledge you have gained. You will constantly work with team members to find solutions for customers  
  • As your skill set grows, you may choose to work on additional product lines and progress your skillset on more technologies or seek to become experts in a wide variety of products and or technology related to our product portfolio  
  • Throughout this time, and your career at VMware, you will be able to develop through training, learning tools, research time and training days. 
  • As you approach the 12-month mark in VMware, opportunities may emerge whereby you can begin to share your knowledge and experience with newer members of your team 

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Skills required :

  • Advanced Level Knowledge on Windows Server is required, with Linux being a distinct advantage 
  • Strong customer advocacy and relationship building skills 
  • Strong verbal communication and problem-solving skills 
  • Ability to research problems and document their solutions 
  • The ability to analyze and determine the most effective method of problem resolution by utilizing applicable internal resources 
  • An ability to manage time efficiently, balancing competing priorities 
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