Wipro Vacancy: off campus drive apply job now

Wipro recruitment for freshers for the role of system engineer role in pune from. 2022/21//20/19/8/17 Batches are eligible from any stream are eligible. Interested candidates can go through the complete details regarding the job salary, job role, location, skills required and eligibility criteria etc………

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About company :

  • Wipro an Indian multinational corporation that provides information technology, consulting and business process services.

About role :

  • Systems Engineer role has to be determine problems within specific systems.

Wipro recruitment :

  • Company : wipro
  • Role : system engineer.
  • Salary : 3.5LPA
  • Location : pune
  • Experience : freshers
  • Batch : any batch
  • Qualification : any stream

Preferred skills :

  • Team player and quick learner.
  • Good Communication- Verbal and Non Verbal skills.
  • Multi-Tasking.
  • Good Team Player.
  • Ability to interact with cross-functional teams.
  • Highly developed analytical and organizational skills.
  • Work in an agile environment to deliver high-quality software.
  • Experience with distributed, multi-tiered systems, algorithms, and relational databases.
  • Experience in optimization mathematics such as linear programming and nonlinear optimization.
  • Ability to effectively articulate technical challenges and solutions.
  • Ability to design and code the right solutions starting with broadly defined problems.

Job responsibilities :

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support.
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user.
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.
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