Chargepoint hiring freshers: associate technical support engineer 2023

Chargepoint hiring freshers :associate technical support engineer 2023 at bangalore, karnataka, india from bachelors degree . For more details read more below.

Requirements :

  • Strong communication, interpersonal, motivational, and organizational skills
  • Networking fundamentals (TCP/IP, M2M communications, etc.)
  • Cloud based management platform and application support
  • Documentation and creating knowledge articles
  • Capture serviceability and supportability requirements to improve support deliver to customers
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to work with hardware and software engineering on problem resolution
  • CRM tools such as Salesforce
  • Ability to provide step-by-step technical help, both written and verbal
  • Jira or other bug management tools
  • Additional certification in Microsoft, Linux, networking or similar technologies is a plus
  •  Must Have
  • Fresher or 1+ year experience as a Technical Support Engineer, providing phone support for complex hardware or software solutions
  • Working experience, certifications, or bachelor’s degree in technical field

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