Chargepoint hiring freshers :associate technical support engineer 2023 at bangalore, karnataka, india from bachelors degree . For more details read more below.
Requirements :
- Strong communication, interpersonal, motivational, and organizational skills
- Networking fundamentals (TCP/IP, M2M communications, etc.)
- Cloud based management platform and application support
- Documentation and creating knowledge articles
- Capture serviceability and supportability requirements to improve support deliver to customers
- Good understanding of computer systems, mobile devices and other tech products
- Ability to work with hardware and software engineering on problem resolution
- CRM tools such as Salesforce
- Ability to provide step-by-step technical help, both written and verbal
- Jira or other bug management tools
- Additional certification in Microsoft, Linux, networking or similar technologies is a plus
- Must Have
- Fresher or 1+ year experience as a Technical Support Engineer, providing phone support for complex hardware or software solutions
- Working experience, certifications, or bachelor’s degree in technical field
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